Support Services

Student Handbook - Support Services

In this Section

Chelsea Campus Student Access and Success Center

The Chelsea Campus student services include Student Services in Room 415, the Tutoring Center plus Library Services in Room 415A, the Computer Lab in Room 414, and a Student Lounge in Room 416.

The Tutoring Center offers tutoring in mathematics, English, biology, anatomy and physiology, allied health, medical terminology, and Social Sciences.

The student achievement workshops in career exploration, goal setting, time management, learning styles, note-taking strategies, study skills, test-taking skills and financial aid, may also be offered.

Student Services Hours

  • Fall and Spring Semesters
    Monday through Friday: 8 a.m.–6 p.m.

Tutoring Hours

  • Fall and Spring Semesters
    Monday - Thursday 10 a.m.–6 p.m.
    Friday: 11 a.m.–2 p.m.
    Hours are subject to change.

Computer Center Hours

  • Fall and Spring Semesters
    Monday – Friday: 7:30 a.m.–9 p.m.
    Saturday: 8 a.m.–3 p.m.
  • First Summer Session
    Monday – Thursday: 7:30 a.m.–9 p.m.
    Friday: 7:30 a.m. – 5 p.m.
  • Second Summer Session
    Monday – Thursday: 7:30 a.m.–7 p.m.
    Friday: 7:30 a.m.–5 p.m.

For information about assessment testing at the Chelsea Campus please call 617-228-2101.

Counseling, Prevention and Wellness: Virtual Counseling Center

BHCC has three Personal Counselors who are available to all students for a wide range of counseling and support services provided in-person and virtually through text, phone call, video chat, and email. The services offered include:

  • Mental Health Assessment
  • Crisis intervention
  • Referrals to outside agencies and internal support services
  • Advocacy for students and student issues
  • Wellness and Prevention Education

With empathy and compassion, the personal counselors address concerns related to stress, anxiety, depression, loneliness, and other interpersonal issues affecting the student’s personal college experience and overall well-being. Whatever the personal struggle may be, the goal is to work with BHCC students in developing coping skills and finding appropriate community resources/support that will facilitate positive change and encourage personal growth. BHCC’s Personal Counselors are Miranda Cardona, who can be reached at 857-262-1345; Mary Cannon, who can be reached at 857-500-3322, and Sartreina Dottin, who can be reached at 857-262-1317.

Disability Support Services

Students with documented disabilities are eligible for services through Bunker Hill Community College’s Disability Support Services (DSS). In accordance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disability Act (ADA), students seeking reasonable accommodations for a disability are responsible for self-identifying and self-advocating.

If you have a documented disability and anticipate needing accommodations, please contact DSS at 617-228-2327 or visit the office located at the Charlestown Campus, Room E 222. Note: Requests for accommodations require dialogue with DSS, medical documentation review and registration with DSS prior to receipt of an accommodation. Accommodations are not retroactive. Students are required to meet each semester with the Office of Disability Support Services staff to discuss and determine reasonable and effective accommodations and are strongly encouraged to do so prior to the start of each semester.

DSS provides support services for students with documented disabilities. These services may include assistance with academic-related activities such as classroom accommodations, test accommodations and assistive technology use. In addition, DSS  offers academic advising and literacy support.

The services are designed to promote interaction among several existing campus resources and personnel. Students are actively involved in decision making regarding their specific needs and are encouraged to work toward increased independence and self-sufficiency.

Disability Documentation Guidelines

Students who provide appropriate documentation of disability are eligible to receive reasonable accommodations for classes and testing. Requests for accommodations must be relevant and applicable to the student’s current disability diagnosis.

The documentation criteria are as follows:

  • Be on official letterhead and signed by an evaluator who is qualified to diagnose the student’s disability. The document must include the evaluator’s licensure/certification information.
  • Identify the diagnosed disability or disabilities (including DSM or ICD codes, when appropriate), a list of test instruments used to evaluate the disability, and any history related to the disability.
  • Describe the functional limitations resulting from the disability or disabilities, and recommend supportive reasonable accommodations.
  • Be current — i.e., completed within the last six months for psychiatric/psychological diagnoses and within the last seven years for LD, ADHD and ASD (autism spectrum disorders).
  • Requests for accommodations for medical conditions must be accompanied by a letter from a licensed medical professional, and include the diagnosis, any testing available to support the diagnosis and recommendations to accommodate the condition.
  • Test Anxiety must be diagnosed by a licensed mental health clinician, and any request for accommodations for test anxiety must be accompanied by a complete evaluation by that clinician.

Note: An IEP is not accepted as documentation as it does not define or diagnose a person’s disability, and ceases to be valid after high school. This does not mean services will not be provided; it simply means a different type of documentation is required to verify a student’s disability, as described above.

Available Support Services

Once eligibility has been determined, support services may include:

  • Preadmission advising
  • Testing accommodations
  • Assistance with advising and registration
  • Referrals for diagnostic testing
  • Referral for academic support services
  • Consultation with professors
  • Literacy support
  • Notetaker, reader and/or scribe
  • Alternative format text
  • Educational Coach

Graduation Requirement Modification (GRM) Policy

This policy is intended as an accommodation for a modified BHCC graduation requirement. Students may be eligible in extremely rare cases at the sole discretion of the College.

Students with a disability who are registered with DSS may seek a Graduation Requirement Modification as a reasonable accommodation. All requests for modification will be considered by DSS in consultation with the appropriate Academic Dean. Any GRM that results in the fundamental alteration of the requirements of a degree program shall not be considered a reasonable accommodation. A GRM might include an alternative learning experience, substitution of another course or waiver of a requirement. If approved, the GRM will accommodate the student’s documented disability, while  aligning with the academic outcomes and intent of the College’s course and/or graduation requirements. 

Modifications made at previous institutions (including high school) are not automatically accepted at BHCC, and in turn, those made at BHCC may not be accepted for transfer at other institutions.

To be considered for graduation under modified requirements, a student must have:

  • Matriculated in a program of study for at least one (1) academic year.
  • Registered with Disability Support Services (DSS).
  • Provided documentation of a disability by a qualified health care provider, including a  licensed physician or psychologist. This documentation must relate to the GRM requested.
  • Diagnostic reports must include the names, titles and professional credentials of the evaluators, as well as the date(s) of testing.
  • Attained reasonable success in non-modified required courses.
  • Demonstrated that a reasonable attempt or attempts have been made at BHCC to satisfy the requirements using all available DSS supports and/or services.

To obtain a GRM, you must complete the GRM process. Completing this process does not guarantee that a GRM will be approved.

  • Step 1: Student completes the Petition for Graduation Requirement Modification form.
  • Step 2: Student submits completed Petition Form to DSS for verification.
  • Step 3: DSS verifies student is registered with the office, and ensures that the documented disability relates to the GRM requested and that relevant support services have been accessed.
  • Step 4: DSS submits completed form to the appropriate Academic Dean.
  • Step 5: DSS and Academic Dean evaluate and determine whether GRM is an effective and reasonable accommodation in light of the student’s disability or whether the GRM would result in the fundamental alteration of the requirements of the degree program.
  • Step 6: The student is notified by DSS of the decision and any next steps via their BHCC email account within 30 days of receipt of the request.

Personal Care Attendant Policy

1.0 Purpose

Bunker Hill Community College is committed to ensuring that all students with disabilities are provided reasonable accommodations, auxiliary aids and services to ensure equal access to and nondiscrimination in all College programs, services and activities. Bunker Hill Community College makes every reasonable effort to accommodate individuals with disabilities as required by the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973 and applicable state law.

Bunker Hill Community College permits students with certain documented disabilities who need assistance with daily activities  (e.g., dressing, bathing, feeding, transporting, errands) and/or require nursing care to retain the services of a Personal Care Attendant (PCA). Bunker Hill Community College does not provide, coordinate or assume any financial responsibilities for PCA services. The hiring, training, supervising and paying for PCA services is the sole responsibility of the student.

Students who require PCA services must make arrangements to provide for their own PCA and must follow the policies, procedures and guidelines as listed below.

2.0 Revision History

None.

3.0 Persons Affected

Students with documented disabilities that require assistance from a PCA.

4.0 Policy

Bunker Hill Community College strives to reasonably and effectively accommodate qualified students with disabilities in accordance with applicable laws. An accommodation may require the use of a Personal Care Attendant (PCA) to address the personal needs of a qualified student with a disability in order for that student to fully participate in College activities, services, and programs. Students must request all accommodations, including the use of a PCA, through Disability Support Services (DSS). Disability Services will then determine if the student’s documentation is sufficient to support the request for the use of a PCA. It is the responsibility of the qualified student with a disability to make appropriate arrangements to obtain and maintain PCA services. The College does not coordinate, supervise or pay for PCA services and assumes no responsibility over the relationship between a student and their PCA.

5.0 Definitions

Student with a Disability: A student who has a mental or physical impairment that substantially limits one or more major life activities, has a record of such impairment or is regarded as having such an impairment.

Qualified Student with a Disability (QSWD): A student who has a documented disability and can perform the essential functions and/or technical standards of an academic program, with or without reasonable accommodation and has submitted medical documentation to Disability Support Services to support consideration for accommodations under applicable law.

Student: A currently enrolled member of the Bunker Hill Community College student body.

Personal Care: The performance of routine daily tasks of a personal nature that enables an individual to function independently.  These activities may include, but are not limited to:

  • activities of daily living, such as, walking, bathing, dressing, toileting, grooming;
  • transporting or escorting;
  • turning pages, retrieving books; and
  • alerting of dangerous conditions, environment or situation.

Personal Care Attendant: A person who provides personal care/assistance (chronic or temporary) to a student with a disability or other health care needs with activities of daily living including nursing services or assistance with normal life functions.

6.0 Student Responsibilities

It is the student’s sole responsibility to make the appropriate arrangements to contract services with a licensed agency to provide the services of a Personal Care Attendant or a licensed, private PCA to provide these services. Any student who wishes to request these accommodations must:

  • Provide Disability Services with medical documentation (see Disability Services Documentation Guidelines). Documentation must specify (i) the nature of the disability, (ii) the need for the PCA and, (iii) the services to be provided by the PCA.
  • Secure a PCA prior to attending any college-related activity (i.e., orientation, placement testing, registration, programs, events, and class attendance). The College will not be responsible for providing a PCA on an interim basis.
  • It is highly recommended that the student hire a licensed medical/nursing agency and provide a copy to the BHCC Office of Disability Services prior to enrollment. Disability Support Services recommends against using a friend or family member as a PCA.
  • Develop a clear job description or contract and list of responsibilities for assistance with daily living activities. The student will direct the activities of the PCA while at BHCC. BHCC will not assume responsibility for the PCA or their failure to fulfill the contracted responsibilities.
  • Ensure that each PCA completes the Personal Care Attendant Agreement each academic year and completes a criminal and sex offender background check and immunization clearances prior to beginning their duties on campus and provide a copy to the BHCC Office of Disability Support Services.
  • The student shall notify the BHCC Office of Disability Support Services if PCA personnel changes occur during the semester and the new PCA and the student shall complete the Personal Care Attendant Agreement through Disability Support Services prior to the PCA beginning their duties on campus.
  • Ensure that the PCA clearly understands their duties and responsibilities.
  • Establish a contingency plan should the regularly scheduled PCA be unavailable.
  • Ensure that PCA follows College policies and abides by the Student Handbook.
  • The student is responsible for all actions of their PCA.
  • Pay for all PCA services.

Parking near campus is managed by ABM. Student parking passes may be purchased online for the student’s PCA by the student.

PCA Responsibilities:

  • Follow all applicable Bunker Hill Community College policies and abide by the BHCC Student Handbook. A PCA found in violation of College policies will be removed from campus immediately regardless of the contractual agreement the PCA has with the student.
  • Submit to a background check and complete the Personal Care Attendant Agreement each academic year, prior to beginning work on campus for the student.
  • Permitted to be on campus only when the student is present.
  • Provide only the agreed upon personal care services. PCA shall not participate in academic and student activities (e.g., class discussions, writing papers, test taking, completing class assignments, and participating in campus programs and events.)
  • PCA shall not provide classroom accommodations, such as note taking, scribing, reading or proctoring.
  • The PCA should not be involved with the student’s work related to any class assignments or tests.
  • Conduct themselves in a courteous and professional manner.
  • Park in designated location.
  • Shall not bring guests on to campus.
  • In the event of an emergency evacuation, the PCA should assist the student with exiting the building safely. 

7.0 Procedures

Qualified Students with Disabilities who require the services of a PCA must initiate contact with DSS as soon as possible after gaining admission to the College or registering for classes. Students should follow these guidelines to arrange the use of a PCA.

  • Complete an intake interview with Disability Support Services. Submit disability documentation from a medical professional and request the use of a PCA as an accommodation. The DSS coordinator will review the disability documentation and if needed, seek clarification from the medical professional regarding the request for accommodation. Documentation guidelines are provided in the DS Student Manual and upon request.
  • Submit a copy of the PCA(s) CORI/SORI to Disability Support Services.
  • Register the PCA with Disability Support Services. The student, DSS Coordinator, and PCA will review the PCA Agreement together. Both the student and the PCA will sign and date the Disability Support Services PCA Agreement. Upon completion, the student’s DSS coordinator will sign and date the agreement as well. Copies will be made for all parties involved. 
  • If any changes are made in the provision of PCA services, the student must notify the DSS Coordinator immediately. If a new PCA is used, a new agreement will be completed with the new PCA, student and DSS coordinator.

8.0 Sanctions

The College reserves the right to restrict or deny a PCA’s access to College property. A student may grieve the College’s decision to do so pursuant to the Policy on Affirmative Action, Equal Opportunity and Diversity’s Complaint Procedure. 

Sign Language Interpreter Policy

The Disability Support Services Office will coordinate sign language interpreter services for students who are deaf or hard-of-hearing. Any student requesting a sign language interpreter must do so in accordance with the following DSS policies.

  • Prior to the beginning of the semester, the student must submit documentation of his or her deafness or hearing loss to the DSS office. Based on this documentation, DSS staff will determine through an interactive dialogue with the student whether interpreter services constitute an effective and reasonable accommodation.
  • If an interpreter is needed for a class or classes, it is strongly recommended that the student submit the request to the DSS office a minimum of two weeks prior to the beginning of the semester.  It may be difficult to fulfill requests made less than two weeks in advance due to the limited availability of qualified interpreters.
  • If an interpreter is needed for an event, appointment or meeting, the student should make the request to the DSS office as soon as possible, preferably at least two weeks prior to the event.
  • The student must introduce him/herself to the interpreter on the first day of class or prior to an event or meeting commencing.
  • The student is required to notify the DSS office as soon as possible, preferably within 24 hours, if unable to attend a class or event where interpreter services are scheduled.
  • Interpreters will wait 15 minutes after a class or event begins for a student to arrive. If a student does not show up or notify the DSS office, the interpreter will leave and the student will be marked absent.
  • If a student misses three classes and/or events, without reasonable excuse, interpreting services will be terminated until the student meets with staff in the DSS office.

DSS will make all reasonable attempts to arrange for sign language interpreting services for eligible students. Due to the limited availability of qualified interpreters in Massachusetts, it may not always be possible to honor all requests within the time allotted.

Testing Accommodation Guidelines

If you plan to seek a test taking accommodation through Disability Support Services, you must follow these guidelines. 

  • Provide DSS with documentation of a disability by a qualified health care provider, including a licensed physician or psychologist. This documentation must reference the testing accommodation requested.
  • Testing accommodations must be arranged with DSS at the beginning of each semester. DSS staff will provide a Confidential Needs Assessment Form (signed by you and a DSS staff person) to present to your professor, who will also sign the form. A copy is provided for all parties. This is an agreement for the entire semester, in order that your needs will be met for testing.
  • Please refer to your class syllabus for all testing dates. Tests must be booked as soon as possible after assigned by the professor. Please plan to book a testing appointment at least one week in advance in order for DSS to reserve a room and/or computer, request and obtain the test from the professor, and make arrangements for a test monitor. During mid-terms and final exams, please book your test as early as possible. Many students will be testing, and space can be limited. Ways to book an exam include:
    • In person at the DSS office, Room E222
    • Email DSStestproctor@bhcc.edu
    • Call DSS Front Desk: 617-228-2327
    • Request the exam online using the “Test Request Form” on the DSS webpage
  • A testing session must be scheduled to start at the same time as the classroom test. For example, if the professor is giving the test at 9:00 am on Tuesday, you will be expected to arrange for a testing session at 9:00 am on the same Tuesday. The only exceptions are if there is a schedule conflict due to another class or if other arrangements are made with the professor and the DSS office. You will not be allowed to leave the room once you begin the test, so please plan accordingly.
  • You must be on time for your testing session. When you book your testing session, you have reserved a block of time. If your session is from 9:00 to 11:00 a.m. and you arrive for your test at 9:30, you will be affecting other students’ schedules. We cannot guarantee availability of your testing room past the end of your initially scheduled block of time. Studying should be completed prior to your arrival to take your test.
  • Testing accommodations include, but are not limited to, distraction reduced and /or extended time testing. Distraction reduced testing means that one has a quiet place to take a test, with fewer distractions than in the regular classroom setting. There may be more than one student in a distraction reduced setting, and there will be a test proctor. Earplugs and noise cancellation headphones are available for use during testing. Extended time for testing is not unlimited time; it is time and a half.  For example, if you have a 60 minute test in class, you would have 90 minutes to complete your test (unless other accommodations are approved by  DSS).
  • No personal items, including cell phones or other electronic devices, as well as book bags, back packs, jackets, notebooks, or purses are permitted in the testing room and must be left with Disability Support staff during test taking. All items will be kept secure by staff during testing. The only items allowed for use are those indicated by the instructor and/or has been approved as a reasonable accommodation. No food or drink is allowed in the testing room.
  • Testing conditions are intended to be the same as in the classroom. Once the test begins, one cannot leave the room. The test is to be completed in one session, unless specified by the instructor and arranged with DSS prior to the testing session. All scrap paper is provided by DSS. At the completion of testing, students must leave the entire examination, including any papers used during the test, with the DSS staff member on duty.
  • All testing is monitored. Instances of academic dishonesty will result in the test being terminated immediately. The professor will be notified along with and the Dean of Students Office. Academic dishonesty is a violation of the Student Code of Conduct and shall be processed according to the code.
  • Please immediately notify the test proctor or administrative assistant of any issues or problems during testing.

Policy for Individuals with Disability

Bunker Hill Community College is committed to providing equal access to the educational experience for all students in compliance with Section 504 of the Rehabilitation Act and the Americans with Disabilities Act and all reasonable academic accommodations, aids and adjustments. If you have a documented disability and require an accommodation, aid or adjustment, speak to your instructors and contact Disability Support Services to obtain appropriate services.

Disability Support Services is located at Room E222, and can be reached by calling 617-228-2327 or TTY: 617-242-2365.

DISH Food Pantry

The mission of the DISH Food Pantry is to Deliver Information, Sustenance, and Health to the Bunker Hill Community College campus community. The DISH aims to empower those in need to obtain resources so that they may focus on being healthy, happy, and successful at Bunker Hill Community College without the barrier of fighting hunger. The DISH is a student-driven and supported resource that is committed to being a safe, dignified, and stigma-free environment. The DISH aspires to alleviate the barriers associated with food insecurity to support student success at Bunker Hill Community College and to ensure that no one goes hungry because of a lack of income or access to food. All current BHCC students, faculty and staff are welcome to use the DISH.

The DISH Food Pantry offers pick-ups of grocery orders by appointment in B101 or our refrigerated lockers on the Charlestown and Chelsea campuses. Register for our grocery program here. You can place up to 2 orders per month using our online ordering system. Our inventory will vary, but we typically offer pantry staples, fresh produce, frozen meat/vegetables, household supplies, hygiene products, and baby food/diapers.

We also have 3 Grab & Go locations, open weekdays in B101, G-Building Lounge (2nd Floor) and the Chelsea Campus Student Lounge (4th Floor). Stop by our Grab & Go locations to pick up a snack, drink, fruit, frozen meal, and small hygiene items – no registration is needed. Check our website for our current hours of operation.

Contact dish@bhcc.edu with any questions.

Health Services

Bunker Hill Community College offers health services to promote health education and wellness in an atmosphere that is welcoming and culturally sensitive. The Health Services Office promotes wellness through health education awareness programs and individual health counseling.

The Health Services Coordinator provides emergency first aid, treats minor injuries and common illnesses, and is available to discuss the individual health concerns of students, faculty and staff. The Coordinator acts as a resource for information on immunizations, student health insurance, referrals to local healthcare providers and health screenings.

If you are enrolled in a health career program, you must send the required student medical records to the Health Services Office for review and clearance before you can attend clinical.

The Health Services Clinic, located at Room E154, is staffed by a registered nurse. Walk-in service and urgent care are available during clinic hours only.

Clinic Hours

Monday through Friday: 10 a.m.–3 p.m.

All Health Services Office contact is confidential. In the event of an emergency, dial the Emergency Phone Extension, 2222, from the nearest College phone.

For more information, visit the Health Services Office, Room E154, or call 617-228-2185. 

The HOPE Initiative

The HOPE Initiative is designed to examine and eliminate the social, institutional, and academic barriers that often prevent males of color from achieving their full potential at BHCC and beyond. This asset-based, student-centered initiative is run by a group of faculty, staff, and students focused on transforming the college experience, removing barriers to success and empowering students (HOPE Success Scholars) to navigate their college journey.

Currently aimed at transforming inequitable systems and structures so that Black and Latino males can thrive, the program aims to expand in the coming years to include female students and additional communities of color.

For more information, please visit HOPE, or email us at hope@bhcc.edu.

Immigrant Student Support Services (ISSS)

Bunker Hill Community College welcomes and encourages applications from all immigrant students, regardless of immigration status. This includes undocumented students, students with Deferred Action for Childhood Arrivals (DACA), students with Temporary Protected Status (TPS), students who are asylum seekers and any student with a temporary immigration status.

The Director of Immigrant Student Support Services, Renata Mauriz, serves as a point of access and support for all students at BHCC who identify with immigrant experiences.

Immigrant Student Support Services aims to contribute to the success of immigrant students by providing:

  • Personalized 1-1 Advising
  • Community Programming
  • Institutional Advocacy
  • Connections to Resources

If you would like to make an appointment, please reach out to renata.mauriz@bhcc.edu for any questions.

The MathSpace

The MathSpace is a newly renovated mathematics resource center available to students enrolled in developmental mathematics courses at BHCC. The primary goal of the MathSpace is to help students become independent learners and achieve academic success in mathematics.

Located in rooms E234a, E234c, E234d and E234e, the MathSpace is equipped with 60 internet enabled Windows 7 workstations as well as a smart board set up. You can use these workstations to complete your assigned exercises, homework and other math projects on MyMathLab, an online interactive educational tool for mathematics.

If you bring your own headphones, you can also use the MathSpace to access video lectures, animations and multimedia textbooks to improve your understanding of course content. In addition, you can learn to use more specialized math software, such as Mathtype, TI interactive, Sketchpad, Derive, and Mathematica, during visits to the MathSpace.

The MathSpace has several desks you can use when studying in a group or on your own. You have access to the support services provided by staff including one-on-one training and support in the use of MyMathLab, getting tutored on questions in MyMathLab, and developmental math review sessions. Also, some of the math faculty hold office in the MathSpace, making it easy to meet with them during regular faculty consultation hours.

The MathSpace is open seven days a week during the regular academic year. For the latest hours, visit the MathSpace web page.

Please note: To protect equipment housed in the MathSpace, please do not bring any type of food or drink during your visit.

For more information, please contact mathlab@bhcc.edu.

Language Lab

The Language Lab at BHCC provides a high-tech learning environment along with a knowledgeable tutoring staff to guide you with any aspect of language learning, from speaking, listening and pronunciation to reading, writing, grammar and mechanics. The Lab has language learning materials, programs and tutors, as well as computers for student use. The objective of the Lab is to help all students improve their language skills.

The Language Lab offers the following support services:

  • Individual tutoring sessions
  • One-hour interactive software, grammar, writing and technology workshops
  • ELL IP completion
  • TOEFL and IELTS practice materials and tutoring
  • Foreign language textbook software and tutoring

The Language Lab is in Room E144. For more information about the Lab, call 617-228-3440. For hours, visit the Language Lab website.

Single Stop

Single Stop is a basic needs initiative at Bunker Hill Community College that connects students to state, federal and local community resources. The sole purpose of Single Stop is to help students

  • surmount economic barriers
  • move toward economic mobility
  • end cycles of poverty
  • self-advocate

Specifically, the office provides guiding assistance connecting and helping students to self-advocate for themselves and their families around basic needs such as food (Department of Transitional Assistance Supplemental Nutrition Assistance Program DTA/SNAP); housing; health insurance; utility assistance; childcare; clothing (Dress/Tailored for Success); and help with textbook and transportation along with many other various resources for financial assistance.

For more information, visit the Single Stop office in Room D206, call 617-228-3330, email singlestop@bhcc.edu, text to 781-355-9556, join us in our virtual WebEx Room https://bhcc.webex.com/meet/singlestop and view the Single Stop web page.

Student Emergency Assistance Fund

Bunker Hill Community College has established the Mary L. Fifield Endowed Student Emergency Assistance Fund. The purpose of the fund is to provide monetary relief to students for emergencies that occur during the semester and may cause them to drop out. Applications will be accepted after the end of the schedule adjustment period for the Fall and Spring Semesters. The fund does not support tuition, fees or books.

Bookstore Voucher Program 

The Bookstore Voucher Program at Bunker Hill Community College is meant to assist students with the costs associated with purchasing textbooks and other course materials. About a week before every semester, an email is sent out to all enrolled BHCC students with instructions on how to enter the Bookstore Voucher Lottery. The lottery application will be open for about one week, and all enrolled students are eligible to apply. Once the application has been closed, 100 students will be randomly selected as the winners and receive $100 to their student account for use at the BHCC Bookstore.

Each student is only able to enter their name into the lottery one time. Multiple entries from the same person will be deleted.

The Student Government Association continues to provide the generous funding that makes this program possible.

Tutoring and Academic Support Center (TASC)

The Tutoring and Academic Support Center (TASC) supports and enhances learning and academic success by offering a variety of traditional and nontraditional services to Bunker Hill Community College students in a student-centered atmosphere.

The TASC offers tutorial assistance, small group workshops, and academic support to students enrolled in credit-bearing courses. A wide range of services support your work in basic academic skills as well as course-specific work. You can register for weekly individual and group appointments.

Major areas of focus on the Charlestown Campus are English and writing, English Language Learning (ELL), mathematics (college level and higher), computers, science, business, behavioral science, human services and  education. Other subject areas may be added on an as-needed basis.

The TASC also offers 18 student computer stations where you can type papers, do research or access the internet during regularly scheduled hours at the Center.

The Tutoring and Academic Support Center is located at Room E174.  The TASC is closed during semester breaks. Please note that tutors are not available when classes are not in session. Visit the TASC web page for hours.

For more information, contact the Center at 617-228-3467 or at tasc@bhcc.edu.

Veterans Center

Bunker Hill Community College Veterans Center is committed to providing veterans, active duty military, Guards/Reservists, and their eligible dependents with a smooth transition to college and a successful educational experience. The Veterans Center staff provide specialized customer service for student veterans and serve as advocates within the college community as well as with our community partners. The Veterans Center staff thanks you for your military service and we are honored to assist you as you pursue your academic goals.

Students who wish to apply for educational benefits must contact the VA Certifying Official in the Veterans Center. If you are receiving educational benefits, you are required to attend classes and maintain satisfactory academic progress to continue them. Also, you must notify the Veterans Center of any changes made to your enrollment status.

The Veterans Center staff provides the following services:

  • Support and advocacy for veteran students
  • Assistance in solving problems related to education
  • Advice regarding VA Educational Benefits
  • Certification to the VA for each semester of enrollment and any change of enrollment
  • Referrals to university resources and other agencies
  • Verification of pursuit of training
  • Assistance with credit for prior learning

Please visit the Veterans Center located in Room E234B. You may contact us by phone at 617-228-3213; email at VCenter@bhcc.edu or fax at 617-228-3212.

Virtual LGBTQIA+ Center

The Virtual LGBTQIA+ Center was established to provide accessible information and resources to the LGBTQIA+ Community who represent a valuable part of the rich diversity at BHCC. In addition to this online space, the College offers safe spaces and allies throughout the campuses. Students can build peer connections through involvement with our LGBTQIA+ Student Union. Human Resources and the Dean of Students Office also provide support and advocacy related to inclusivity and campus policy.

The Virtual Center will continue to grow as additional resources are identified to provide various resources for students, faculty, and staff regarding the LGBTQIA+ community on campus, locally, and nationally. The vision is to ensure a welcoming community for everyone while delivering specific opportunities and connections for our LGBTQIA+ population and allies.

The BHCC Virtual LGBTQIA+ Center can be found at https://www.bhcc.edu/currentstudents/studentinvolvementandclubs/virtuallgbtqiacenteratbhcc/.

The Writing Place

The Writing Place is a tutoring service sponsored by the English Department. Students come to the Writing Place to work with peer tutors on specific writing tasks, including brainstorming ideas for college writing assignments, organizing rough drafts, revising, editing and doing library research. The Writing Place tutors are students who take a course that prepares them to provide effective feedback and assistance. Specific materials and computer resources are available in the Writing Place to supplement class instruction and develop composition skills.

The Writing Place schedules students for 30 or 60 minute appointments, depending upon students’ needs. Students may schedule up to two appointments on a weekly basis for each writing assignment, if desired. While we do try to accommodate drop-in appointments, we strongly encourage students to book tutoring sessions in advance.

Students wanting to schedule an appointment need to create an account on our website that can be accessed using the following link: Schedule an appointment at the Writing Place. If students need guidance creating an account, they can click on this YouTube link for a tutorial.

During the fall and spring semesters, virtual and in-person tutoring will be offered. Tutors are available on a first-come, first-serve basis. Check out our schedule for all our tutoring hours.

For more information, questions, concerns, and/or appointments, students may contact the Writing Place Coordinator, whose information is available on our webpage.