You have questions, we have answers, in real-time!
BHCC Chat is an online chat tool that allows Bunker Hill Community College students to access an academic counselor in real-time. Students can receive immediate answers to questions related to their enrollment and testing as well as general advising questions related to their academic program, assistance with student affairs, basic needs, and counseling and wellness services.
No need to make a trip to campus or wait in line in order to get answers to your questions.
BHCC Chat is available from the following offices
Advising and Course Registration
Do you have questions about how to register for courses and the requirements of your program of study (major)?
Chat Hours:
Advising & LifeMap Chat Hours: Monday & Tuesday 12-6 p.m., Wednesday & Thursday 10 a.m.-5 p.m., Friday 12-3:30 p.m
- Access BHCC Chat by logging into BHCCselfservice.
- View directions for using BHCC Chat in BHCCselfservice.
Student Central
Do you have questions related to your Financial Aid, refunds, payment/payment plan, registration/guest student registration, health insurance, transcripts, college transfer reports, or scholarships?
A Student Central staff member is available to help answer your questions through online chat in BHCCselfservice.
Chat Hours: Monday-Thursday: 2-4 p.m.
Academic Support and College Pathways
An Academic Support and College Pathway Programs staff member is available to help answer your questions through online chat. Pathway areas include Academic Support and College Pathways, Dual Enrollment, and TRiO Student Support Services.
Chat Hours
- Community Based Initiatives/Summer Transition Program: Monday - Thursday, 10 a.m. - 1 p.m.
- Early College/Dual Enrollment: Monday - Friday, 10 a.m. – 2 p.m.
- Academic Support and College Pathways: Monday, Wednesday, Friday, 11 a.m. – 3 p.m.
- TRiO Student Support Services: Monday & Friday, 10 a.m. – 2 p.m.
Admissions
Do you have questions about applying to BHCC or do you need help with your online admissions application? An Admissions staff member is available to help answer your questions.
Admissions Chat hours are:
Monday: 10 a.m - 5 p.m.
Tuesday: 11 a.m. - 5 p.m.
Wednesday: 10 a.m. - 3 p.m.
Thursday: 11 a.m. - 5 p.m.
Friday: 11 a.m. - 5 p.m.
Behavioral, Social Sciences & Global Learning
A Behavioral, Social Sciences & Global Learning staff member is available to help answer your questions through online chat. Programs in Behavioral, Social Sciences & Global Learning include History, Social Sciences, Psychology, Sociology, and Human Services.
Chat Hours: Monday 12 - 1 p.m.
Chat with Behavioral, Social Sciences & Global Learning
Health Sciences
A health sciences staff member is available to help answer your questions through online chat. Programs in Health Sciences include Allied Health, Medical Imaging, Emergency Studies, Nurse Education, Pharmacy Technology, and Surgical Technology.
Chat Hours: Monday – Thursday 9 a.m. – 4 p.m.
Humanities and Learning Communities
A Humanities and Learning Communities staff member is available to help answer your questions through online chat.
Chat Hours: Wednesday, 3-4 p.m.
Chat with Humanities and Learning Communities
Professional Studies
A Professional Studies staff member is available to help answer your questions through online chat. Programs in Professional Studies include: Business Administration, Internships and Career Development, Computer Information Technology, Computer Media Technology, Criminal Justice and Public Safety, Education, Hospitality, Paralegal and Legal Studies, and Visual & Media Arts
Chat Hours: Monday-Friday, 10 a.m. – 12 p.m.
Chat with Professional Studies
Science, Engineering, and Mathematics (SEM)
A Science, Engineering, and Mathematics staff member is available to help answer your questions through online chat. Programs in SEM include Biology and Chemistry, Engineering & Physical Sciences, Medical Laboratory Technician, STEM Starter Academy, and Computer Science.
Chat Hours:
Monday-Friday, 10 a.m.- 1 p.m.